Get Started: Use this checklist to ensure you have completed all required forms and have the right information.
Step 1 Review the information provided to help you understand your options, responsibilities, and next steps:

  • Avoiding Foreclosure
  • Frequently Asked Questions
  • Beware of Foreclosure Rescue Scams
Step 2 Complete and sign the enclosed Borrower Assistance Form. Must be signed by all borrowers on the mortgage (notarization is not required) and must include:

  • All income, expenses, and assets for each borrower
  • An explanation of financial hardship that makes it difficult to pay the mortgage
  • Your acknowledgment and agreement that all information that you provide is true and accurate
Step 3 Complete and sign a dated copy of the enclosed IRS Form 4506-T

  • For each borrower, please submit a signed, dated copy of IRS Form 4506T-EZ (Short Form Request for Individual Tax Return Transcript)
  • Borrowers who filed their tax returns jointly may send in one IRS Form 4506T-EZ signed and dated by both joint filers
Step 4 Provide required Hardship Documentation. This documentation will be used to verify your hardship.

  • Follow the instructions set forth on the Borrower Assistance Form (attached)
Step 5 Provide required Income Documentation. This documentation will be used to verify your hardship and all of your income (Notice: Alimony, child support, or separate maintenance income need not be revealed if you do not choose to have it considered for repaying this loan).

  • Follow the instructions set forth on the Borrower Assistance Form (attached)
  • You may also disclose any income from a household member who is not on the promissory note (non-borrower), such as a relative, spouse, domestic partner, or fiancĂ© who occupies the property as a primary residence. If you elect to disclose and rely upon this income to qualify, the required income documentation is the same as the income documentation required for a borrower. See Page 2 of the Borrower Assistance Form for specific details on income documentation.
Step 6 Gather and send completed documents—your Borrower Response Package. You must send in all required documentation listed in steps 2-4 above, and summarized below:

  • Borrower Assistance Form (attached)
  • Form 4506T-EZ (attached)
  • Income Documentation as outlined on Page 2 of the Borrower Assistance Form (attached)
  • Hardship Documentation as outlined on Page 3 of the Borrower Assistance Form (attached)

Please mail all documents above to us:
P.O. 1000
1 Liberty Square
New Britain, CT 06050-1000

Posted in: Review our checklist before sending in your package: